*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform.***
The Participant takes on the role of a recently recruited graduate who is on the company’s Management Trainee Scheme. The scheme is comprised of a series of 3-month placements working on a series of special projects, aimed at giving the individual a broad understanding of the organisation. The Exercise scenario involves the Participant managing a range of issues related to a new set of projects. Items within the In-Basket include emails, circulars and correspondence and the Participant has to process these items within the allotted time.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform. A paper version of this Exercise is also available.***
The Participant is asked to imagine themselves as a Graduate Trainee at Midshires Consulting, a large accountancy and professional services firm. The scenario involves the Participant returning from a training course to find that their in-tray is full of emails, circulars and reports as well as information regarding future meetings and presentations. The object of the Exercise is to prioritise and organise the items in a structured and considered way.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform. A paper version of this Exercise is also available. ***
Working within an organisation which is committed to building sustainable communities and better lives, the Participant will assume the role of a newly appointed Branch Manager within Haven Housing Association. The issues included in this In-Basket are typical of a first-line management role and include managing services to customers, team motivation, maximising income and performance management. No prior experience of Housing Associations or related services is assumed.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform.***
The Participant assumes the role of a new recruit, working within the Trade Support department of a leading Investment Bank. The department is responsible for providing day-to-day operational support to the trading desks. Within this role they have to deal with a number of important issues that arise. These include investigating failed trades, ensuring timely payments are made and dealing with queries from internal and external customers. No prior experience of Investment Banking or related financial services is required.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform.***
The Participant assumes the role of Relief Manager in the branch of a typical national supermarket chain. Aimed at trainee or potential managers, the scenario includes more immediate, tactical issues in the areas of HR, Health & Safety and Administration and requires that the individual gives careful consideration to the prioritisation of the items.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform.***
The Participant assumes the role of a Trainee Manager working for a new public sector agency, the ‘Wellbeing Agency’. The Participant is asked to deal with a range of typical public sector issues and stakeholders. Issues include standard day-to-day management and administrative tasks relating to budgets, purchasing, staffing challenges and liaising with various external and internal stakeholders.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC. ***
The Participant assumes the role of an Office Assistant who has been sent by a Recruitment Agency to the Council Tax Office of Lowborough County Council. Due to the last Office Assistant leaving the job without giving notice, there is no handover period. The Participant is required to deal with issues such as arranging meetings for the Council Tax Office Managers, co-ordinating their diaries, ordering stationery supplies, dealing with queries and responding to customer complaints.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform.***
The Participant assumes the role of a newly appointed Support Officer for a group of Sales Managers working for the software supplier, Burgundy Solutions Ltd. Due to unforeseeable circumstances, there is no handover period. The Participant is required to deal with issues such as identifying, allocating and co-ordinating the managers’ schedules to fulfill internal and external demands, to request goods and services and to monitor associated internal procedures, for example, querying customer contracts and invoices.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform.***
The Participant assumes the role of a Trainee Store Manager working for a major international retailer, EuroBargain, which has numerous hypermarkets across Europe. The Participant is asked to deal with a range of issues typical of those faced in a retail environment. Issues include standard day-to-day management tasks relating to sales figures, stock levels, staffing challenges and customer liaison, as well as a number of non-standard tasks.
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform.***
The Participant assumes the role of a Customer Service Agent working for a small low cost airline. It is the Participant’s first day having taken over from their predecessor who has transferred to another department within the airline. Due to an urgent offsite meeting, no other members of the organisation are available. The Participant is required to deal with internal and external customer issues and complaints such as damaged baggage, complaints against staff, reservation errors, rota checking and policy document checking.
