Participants assume the role of members of a troubleshooting team from a manufacturing company- Carlton Bros- who have been tasked with investigating a production problem which has arisen. In this unusual Exercise, all team members are given a detailed brief explaining the nature of the problem and additional specific information only known to each person. Participants write an individual synopsis of the problem before putting forward explanations as to the root cause meeting. A team approach where all information will be required to produce a definitive conclusion.
For this exercise, one Participant Pack will give you enough materials for six participants.
The Participant assumes the role of a Trainee Manager working for a new public sector agency, the Wellbeing Agency. Participants are coming together for a management review meeting which has four main issues on the agenda. Issues include a financial review of particular projects against budget, a discussion regarding a new Wellbeing Advice Line, a debate dealing with tailoring messages to suit different target audiences, and generating ideas on how to deal with recent negative stories in the press.
The Participant is the Head of the Administration Department at Bacchus Distribution, a national distributor to the soft drinks trade. The Participant has been asked to gather data on the way records are processed in the department and deliver a presentation to their line manager on a potential efficiency improvement. The brief contains background information on the existing process, results of a method study and some comments from team members which in total suggest a way forward.
As a graduate, seconded to Rutledge & Paul, a realtively small academic publisher, the Participant must gather data on a potential office move for the Organisation. The brief contains a variety of background data on the two most likely choices and the Participant, having reviewed this information is required to prepare and deliver a presentation to the Managing Director.
Participants assume the role of Directors of the Board of a large IT company, Pro-Tech Solutions- who are meeting to discuss several issues that have arisen as the result of an employee opinion survey. The Participants are provided with information about employee satisfaction in relation to productivity and efficiency, training, pay and conditions, communication and the organisation’s strategy. The Board is expected to prepare recommendations that can be presented to the CEO at a later date.
Participants meet as members of a Diversity Panel working for a local authority. Findings from a recent diversity survey have shown that most employees do not feel valued by the Organisation and some individuals feel they have been discriminated against. Furthermore, there is concern that the workforce is not reflective of the population as a whole. The Participants have to discuss issues relating to the survey findings and decide on the best way to implement a series of new government initiatives in accordance with changes in Equal Opportunities legislation.
Participants assume the role of Operations Officers working for a Pharmaceutical company RBL. The Director of Operations has requested that the Participant and their colleagues meet to discuss four pressing issues currently within the organisation. The group must agree appropriate solutions to each of the issues and prioritise which they feel should be implemented in order to preserve the image and reputation of RBL. The issues to discuss include site and individual performance, the market release of a controversial drug, ways to enhance corporate social responsibility and a breach of Health & Safety regulations.
Participants take the role of members of a troubleshooting team within a medium-sized insurance company – King<92>s Provincial Life – specialising in the life and pensions market. The team<92>\’s remit is to investigate and resolve key problems as part of the Organisation<92>\’s push for continuous quality improvement. In this unusual exercise all team members are given a detailed brief explaining the nature of the problem and additional specific information only known to each person. Participants write an individual synopsis of the problem before putting forward explanations as to the root cause in a meeting. A team approach, where all information is shared, will be required to produce a definitive conclusion.
For this exercise, one Participant Pack will give you enough materials for six participants.
Participants assume the role of Apprentice Motor Mechanics working for William Scott, a garage franchise. Participants are gathering for their monthly meeting to discuss how they can overcome current issues affecting their roles. They are faced with four key items which they are required to discuss and make recommendations for their managers. The issues include Health & Safety, meeting targets, handling customer problems and internal working relationships.
Participants are members of a buying team for a large retail department store, Super Shades, who are responsible for the selection and buying of a popular and profitable range of sunglasses sold in their store. Due to the current supplier becoming bankrupt, the buyers have to decide which one of the four other possible suppliers they are going to place their urgent order with. The Participants need to discuss all the pros and cons for each supplier and come to a considered decision by the end of the meeting.
