The Participant assumes the role of a General Manager within a service organisation, who has been asked by the Marketing Director to do an analysis of the level of service provided in comparison with competitors. The Participant is provided with a large amount of numerical data in tabular and graphical form as well as textual information relating to feedback from customers and reports on general industry trends. The Marketing Director has asked for a report highlighting appropriate conclusions and recommendations for action.
Competencies: Flexibility
Express exercises are condensed versions of their original counterparts. They assess fewer competencies and take less time to both complete and mark.
The Participant assumes the role of a newly-appointed Director of the Leisure Services Department within a Council. The Chief Executive has asked them to look at current performance across a number of internal divisions within the department, make recommendations for improving performance and service delivery and detail actions which could be made to save costs.
Express exercises are condensed versions of their original counterparts. They assess fewer competencies and take less time to both complete and mark.
The Participant assumes the role of a newly appointed manager for Forthton Borough Council and is responsible for Transport Implementation. Central Government have recently cascaded a new directive. The Participant is provided with a range of qualitative and quantitative information. Their role is to analyse the information provided and make recommendations as to how they will implement the Central Government’s Directive at a local level.
Please note that the following competencies are only assessed within an optional briefing included in this exercise:
Flexibility
Impact
Listening
Openness to change
Persuasive Oral Communication
Stress Tolerance
The Participant assumes the role of a newly appointed manager for Forthton Borough Council and is responsible for transport implementation. Central Government has recently cascaded a new directive. The Participant is provided with a range of qualitative and quantitative information. Their role is to analyse the information provided and make recommendations as to how they will implement the Central Government’s Directive at a local level.
An Express version of this exercise is now available.
Express exercises are condensed versions of their original counterparts. They assess fewer competencies and take less time to both complete and mark.
The Participant assumes the role of Project Manager at Arion Capital, a leading provider of life insurance, pensions and asset management services. The Company, which was formed following a merger, is currently going through considerable change. The Participants role is to manage the implementation of a new e-learning system. They must analyse information and make recommendations as to which supplier or suppliers should be chosen to undertake the system implementation. The information provided is both qualitative and quantitative and includes company details, financial and cost data and associated risks and benefits.
This exercise is a parallel version of Wellbeing ‘Swim a s-Mile’
The Participant assumes the role of a Fundraising Manager working for the charity Activ8. Participants are presented with a range of qualitative and quantitative information relating to a possible promotion the charity may launch called ‘Swim a s-Mile’. Participants must make recommendations relating to the content and medium of the promotion, the nature of any risks and the costs associated with such an event, and overall recommendations regarding how best to proceed.
Express exercises are condensed versions of their original counterparts. They assess fewer competencies and take less time to both complete and mark.
The Participant assumes the role of Procurement Manager for Hampshire Public Health Service Trust. The PHS Trust is re-developing one of its hospital sites and aims to achieve best service delivery and ‘value for money’ through partnership with a private organisation. The Participant is required to analyse a range of numerical and textual information, including a risk allocation matrix, to assess submissions from potential partners. The Participant must provide a considered proposal, making recommendations as to which submissions will be short-listed to the next stage. The Participant does not need any knowledge of procurement procedures in order to complete this exercise.
Please note that the following competencies are only assessed within an optional briefing included in this exercise:
Flexibility
Openness to Change
Listening
Persuasive Oral Communication
Impact
This exercise is a parallel version of Wellbeing ‘Swim a s-Mile’
The Participant assumes the role of a Fundraising Manager working for the charity Activ8. Participants are presented with a range of qualitative and quantitative information relating to a possible promotion the charity may launch called ‘Swim a s-Mile’. Participants must make recommendations relating to the content and medium of the promotion, the nature of any risks and the costs associated with such an event, and overall recommendations regarding how best to proceed.
