AC-EXS Catalogue

Conquest Executive Concierge Services

Type: Interview Simulations - External

The Participant assumes the role of Business Development Manager for Conquest Executive Concierge Services.  This is a relatively new company and the Participant’’s role is to establish and cultivate relationships with clients.  Conquest’s services were recently trialled by a global marketing company, Market-Global.  Whilst the trial was largely successful, there are some concerns that need to be addressed before Market-Global will agree to a wider arrangement for the use of Conquest’s services.  The Participant’s task is to meet with the Finance Director for Market-Global to discuss the effectiveness of the trial, rebuild a positive relationship with the client, explore Market-Global’s broader requirements and opportunities for Conquest to offer greater support, and to gain some commitment on taking forward the wider arrangement.

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Competencies

Commercial Awareness, Customer Service, Integrity, Interpersonal Sensitivity, Judgement, Leadership, Listening, Persuasive Oral Communication, Planning & Organising, Problem Analysis, Tenacity,