AC-EXS Catalogue

Elysian Banks plc

Type: Interview Simulations - Internal

Adopting the role of newly appointed Area Director for Elysian Banks plc, the Participant conducts a one-to-one interview with one of their team, working as a Case Director chasing defaulting bank customers. This person is seemingly using the Bank’s power in an inappropriate manner and questions have been raised about their management style. They also appear to be losing enthusiasm for their work. Having reviewed the background information provided, the Participant must address several issues to coach this individual towards an agreed standard of behaviour.

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Competencies

Decisiveness, Impact, Integrity, Interpersonal Sensitivity, Judgement, Leadership, Listening, Organisational Sensitivity, People Development, Persuasive Oral Communication, Planning & Organising, Problem Analysis, Quality Standards,